Frequently Asked Questions

What is included in a preset bundle?

Most preset bundles include files for Desktop Lightroom, Lightroom Mobile, and Camera Raw. Check each product page for the exact file count and included formats.

How do I receive my files after purchase?

This is a digital product store. After purchase, your files are delivered as downloadable digital files. No physical item is shipped.

Do your presets work on mobile?

Yes. Many of our bundles include DNG files for Lightroom Mobile, along with desktop Lightroom and Camera Raw versions.

Do presets work on every photo?

Preset results vary depending on lighting, camera settings, colors, and the original image. Presets are a starting point, and you may need to make small adjustments for the best result.

Can I use the presets for client work?

Yes, you can use the presets as part of your editing workflow for your own work and client projects. However, you may not resell, redistribute, share, or repackage the preset files themselves.

Do you offer refunds?

Because these are digital downloads, all sales are generally final. If you receive a corrupted file, duplicate order, or have a verified technical issue, please contact support so we can help.

What software do I need?

Our products are designed for compatible Adobe software such as Lightroom Desktop, Lightroom Mobile, and Adobe Camera Raw. Always check the product page for compatibility details.

Can I share my purchase with someone else?

No. Purchases are licensed for the buyer only unless otherwise stated. Sharing, forwarding, reselling, or uploading the files is not permitted.

How do I get help if I have trouble installing a preset?

Please contact us through the Contact page and include your order number, product name, and details about the issue you are facing.